Orders: to be confirmed by fax or e-mail, using the form sent by our office during the negotiations, or complete the purchase on our e-commerce websites dedicated.
Payments: at the acceptance of the order by Sepa Credit Transfer to "Ante Fabio", at Banca Popolare di Spoleto (CIN: K - ABI: 05704 - CAB: 21801 - C/C: 000000012697). IBAN: IT04 K057 0421 8010 0000 0012 697 BIC/SWIFT: BPSPIT3S Copy of proof of payment must be sent via email or fax to +39.055.5308599.
Transportation: can be provided by the customer or by our forwarder; in the latter case applies an integration based on the weight and place of destination. Failure to withdrawal within 15 (fifteen) days from the agreed delivery date, will result in the loss of availability of good, so "COSTUMI di SCENA" will issue an invoice. Delivery time: established in the course of individual negotiations and announced in the budget, some costumes on offer or accessories shown in the e-commerce are available within 7/15 days. Packing: standard care for clothes, placed in cardboard packaging. Delivery: at the time of delivery of the goods by the carrier, and before signing the consignment note, you should check that the packaging is not damaged, or wet, and that the tape used to seal the package does not is in any way tampered with, and that bears the mark of "COSTUMI di SCENA". Any damage must be immediately reported to the carrier making the delivery.
COSTUMI DI SCENA adopts the Legislative Decree 206/2005 (Consumer Code), on the protection of consumers in respect of distance contracts, modified by Legislative Decree 21/2014 implementing the EU Directive 2011/83.
Within 14 (fourteen) days after delivery, the customer can request to make minor changes, saying only the cost of return. Changes made on the costumes consist of shortening and narrowing, but not in the distortion of the models or variations of fabrics already indicated in the order. The notice must be sent by e-mail (firstname.lastname@example.org) or by fax (+39.055.5308599), and wait for our return authorization, at the address provided.
Purchases made on our site, as all purchases remotely via telephone or correspondence, since they occur outside of business premises are protected by Decree 206 of 06/09/2005, which provides for the possibility for the consumer to exercise the right of withdrawal within 14 working days from receipt of goods. This right consist to return goods purchased from the supplier without penalty and without specifying the reason, and the resulting refund of the purchase price.
The right of withdrawal does not apply to the following categories of products referred to in art. 55 paragraph 2:
c) the supply of goods made to specifications or clearly personalized.
Procedures for exercising the right of withdrawal:
The right of withdrawal is exercised by sending, within the said period of 14 working days from receipt of goods, a written notice by registered letter with acknowledgment of receipt addressed to: Costumi di Scena, Via dell' Arcolaio, 58 - 50137 Firenze (FI) Italia ITALY
The communication can be sent, within the same term, by telegram or fax, provided that it is confirmed by registered letter with acknowledgment of receipt within 48 hours. Such notification must include the product codes you wish to return, and details on how the reimbursement (money order, bank transfer, ..).
The products subject to reconsideration must be returned by the consumer under conditions of substantial integrity, the same address used for the registered letter.
Once you have received the goods and verified integrity will, case within 14 days, we will credit the customer the cost of returned products, where necessary, the amount of shipping which will remain the responsibility of the customer.
Use: The Customer is solely responsible for inappropriate use of costume and accessories purchased. Wear: COSTUMI DI SCENA assumes no responsibility for problems of wear resulting from normal use of costumes and accessories purchased.
Ads: COSTUMI DI SCENA can use the image and name of the specimen, in the context of its promotional and advertising activities. Jurisdiction: any dispute between the parties the place of jurisdiction will be that of Florence - Italy